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Team E-Z Auto has a well-rounded staff and we are excited to help you realize your goals. We pride ourselves on being a car dealership that cares for our customers, by going the extra mile so you can go further and do more with your purchase. Our attentive staff will be there for you from start to finish. Come by and meet our team so we can help you jumpstart your journey to financial freedom and credit recovery in your quality assured vehicle.

Team E-Z Auto's Frequently Asked Questions

by Geoff McElhattan - Posted 2 years ago

Team E-Z Auto faqs:


What is the minimum downpayment you require?

There are many different factors that go into figuring out a down payment. The cost of the vehicle, the terms of the lease, and where you and Team E-Z Auto are comfortable with your monthly payment are all critical factors in figuring out your downpayment. Team E-Z Auto aims to help every one of our customers find reliable and affordable used cars. Downpayments as low as 10% of the price of the vehicle, provided we can approve you based on your monthly income. Your credit score does not have an impact on your downpayment or our credit decision. 


Why don’t you list the downpayment?

Team E-Z Auto in Fayetteville, NC, doesn’t list an advertised downpayment for all the reasons listed above. We exhaust every available option to ensure our customers can get into cars to work, school, or wherever they need to go. To get your free quote go to our finance page.


Why do you have vehicles listed that don’t have pictures?

Quality Assured Vehicles take time. When Team E-Z Auto first receives a vehicle, we put it through our quality assured inspection. We wouldn’t sell a car to your family that we wouldn’t sell to ours. However, we still want you, the customer, to know that the vehicle is at the car dealership and available, and we can take a deposit. Those recently acquired vehicles are uploaded to our website without a photo. Once the car has been inspected, undergone service, and is ready for delivery, we take pictures and list them online. Showing the vehicle this way makes it convenient for you to know what is prepared to drive off the car lot or not. Inventory is constantly changing. Vehicles are sold, and new cars come to the used car lot. If you see a particular vehicle you like, don’t hesitate, give us a call. We would love to answer any questions you have!


What does your limited warranty cover?

Each vehicle comes with a limited warranty of up to 24 months/24,000 miles. Team E-Z Auto provides this warranty through AVP. It covers the lubricated parts in the engine, lubricated parts in the transmission, drive axels, and various additional items. For a more complete and accurate list of coverages, give us a call. 


Does your dealership work with bad credit?

“Good cars for good people regardless of credit.” At Team E-Z Auto, your credit score doesn’t matter! Good credit, no credit, or bad credit, we work with you. We are a used car dealership that works with bad credit, good credit, or even no credit. 


Will my credit score affect how much I have to pay?

To continue from the previous answer, no, it does not! We base our approval on your monthly net income. Your credit score DOES NOT affect what you pay in any way. 


Do you work with banks or other lending services?

Team E-Z Auto works with banks and other lending services providing you whichever option best meets your needs. If you are looking for a more extended finance option or have a preferred bank that you would like to utilize, we are happy to help accommodate you.  Are you worried about bad credit? Car loans from might be an excellent option to consider, especially if you are looking for longer terms. 


How does a lease work?

Although we are similar to a Buy Here, Pay Here used car lot. We differ slightly as we offer a lease with an option to purchase. Our in-house finance option is a short-term lease (36 months or less). [After the term of the lease is up, the car enters an option period where you can purchase the car or truck by paying off the residual, which is interest-free and can be done in payments, or return the vehicle to the dealership and choose a new car with a new lease.] The lessee is responsible for the maintenance and repairs of the vehicle and for maintaining insurance coverages.  

Do you pull credit?

Team E-Z Auto does pull credit, but only once you take delivery of your Quality Assured Vehicle. Again, your credit score holds no bearing on whether we can approve you or not for our “EZ” finance options. We only pull credit to see if you are financing another vehicle or are currently in bankruptcy. Neither of which means that we won’t be able to help you.

I just declared bankruptcy. Can I still lease a car through you?

Yes! Your second chance is here at Team E-Z Auto. There are certain limitations on how we can best assist as a used car dealership, but know that Team E-Z Auto will go the extra mile to get you in a vehicle. 


Do you offer GAP insurance or an Extended Service Contract?

We do not offer GAP  at this time. However, most insurances offer GAP, although sometimes it has a different name. Please reach out to your insurance company for a quote. As for the extended service contract, we have a list of third-party services we can suggest.